RAiN — Rivium AI Network Academy
Courses/Rivium Analytics

Building WhatsApp AI Agent for Business

Set up an AI agent that replies to customers on a business's own WhatsApp number, remembers the conversation, and hands over to a person when it should.

8 modules · 21 lessons ~3h graded assessment₦50,000 · VAT included

One module free for each day you check in at a RAiN workspace, or ₦50,000 for the whole course now.

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Refund within 7 days if you’ve completed less than 25% of the lessons.

What you’ll learn

1Course Introduction1 lesson
  • About this course
2Introduction to Building WhatsApp AI Agent1 lesson
3Know the job before you build it3 lessons · quiz
  • What you are buildingfree preview8m
  • The WhatsApp rules your agent works under7m
  • Write the knowledge base12m
  • What a WhatsApp AI agent can and cannot do, the WhatsApp rules it works under, and the knowledge base it answers from.
4Build the agent3 lessons · quiz
  • Start from the templatefree preview10m
  • How the pieces work together10m
  • Make it sound like the business12m
  • Start from the WhatsApp AI Agent template, understand every piece on the canvas, and make the agent sound like the business.
5Test it before a customer does2 lessons · quiz
  • The test chat10m
  • The conversations every agent must pass12m
  • Rehearse real conversations in the test chat, watch which way each one goes, and fix what fails before any customer sees it.
6Hand over to a person3 lessons · quiz
  • When the agent should stop8m
  • Alert the team12m
  • When the day's allowance runs out7m
  • Decide when the agent should stop, alert the team when it does, and make sure the customer is never left without an answer.
7Connect the business's WhatsApp number5 lessons · quiz
  • Which number the agent answers on10m
  • The business's Meta app14m
  • A token that keeps working10m
  • Give Meta the agent's address14m
  • Publish it, and prove it12m
  • Choose which number the agent answers on, create the business's Meta app, give Meta the agent's address, and prove a real message gets a real reply.
8Go live and look after it3 lessons · quiz
  • Switch it on8m
  • Watch it work10m
  • Hand it over, and what next8m
  • Switch the agent on, watch it work, keep it right as the business changes, and hand it over.

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