About this course
Most small businesses answer the same WhatsApp questions all day: Do you deliver
to Ewet Housing? How much is a tray? Are you open on Sunday? Every one of those
replies is time away from the work itself, and every slow reply is a customer who
may buy somewhere else.
In this course you set up an AI agent that answers those messages on the
business's own WhatsApp number. It replies from the business's own facts,
remembers what the customer said earlier in the chat, and passes the conversation
to a person when it should: a complaint, a payment problem, or a question it
cannot answer truthfully.
You build it in RAiN AI Studio, starting from the WhatsApp AI Agent template. You never write code.
Who it's for
- Business owners who want their own WhatsApp answered while they work.
- Experts and freelancers who set this up for clients.
- Anyone who wants to learn to do it properly, including the parts that trip people up.
How it works
One module a day. At the RAiN workspace, each day you check in opens the next
module. Every module has short lessons, a hands-on lab in RAiN AI Studio where the
work needs one, and a quiz.
By the end you will have:
- Written a knowledge base the agent answers from.
- Built the agent from the template and made it sound like the business.
- Tested it against the conversations real customers have.
- Set up hand-over to a person, with a staff alert and a holding reply.
- Connected a business's own WhatsApp number.
- Switched it on, and learned how to look after it.